MONITOR
Monitor your bad reviews so they don't end up on public sites before they do. Opportunity to make it whole with that customer.
Google's algorithm is constantly changing, but one thing remains the same. Higher and More Reviews brings more traffic to your website and your business.
Monitor your bad reviews so they don't end up on public sites before they do. Opportunity to make it whole with that customer.
It's a system to get more online reviews and social engagement (FB, Twitter) monitor, respond and engage all from one spot WITHOUT using fake reviews OR begging your customers for a review. YUCK!
Engage with customers that had a good experience. Important to engage with them through Email, Facebook in the future to get them back into the business.
Reviews can make or break your business reputation online. Imagine having the control to separate the good and bad ones! You’re in control of what reviews are seen online! We help to build brand awareness, increase credibility, & improve search rankings. Plus, we let you know the customer’s mindset about your business, & it's products or services.
Sign in to one site and track all your reveiws.
How are you doing across multiple review sites?
Do you have better reviews than your competitor?
Professional & great looking flyers to give your customers more info.
Asking your customers to reveiw have never been easier.
Respond to bad reveiews before they go public.
From getting more reviews, monitoring, managing and reporting.
We’ve got that covered. Don’t miss the ability to understand what your customer thinks about your business!
Eric goes out to dinner at to your restaurant. Eric’s soup is cold and the service was not great that day. Eric goes to review page to leave feedback about his experience. He selects “bad experience” which will bring him to another set of questions asking for more info and your restaurant will be notified so you can instantly reach out to Eric to attempt to resolve the issue before the review goes public.
We never leave fake reviews. This is much bigger than just online reviews, it's a way to engage with the customer while building online rep organically, which also includes Facebook posts.
What if you can manage your online reputation all from one place?
We're much more than just online reputation.
Once again, we NEVER post a review, it is ALL done by YOUR customers.
This is why we cannot guarantee you reviews, but if you have customers, you WILL get reviews.
Ratings Rep allows you to track what your customers are saying across all the major review sites from one place. In addition, you can ask your customers to review you using our review funnel. Someone leave a bad review, we allow you to reach out to rectify it before that review goes live.
Ratings Rep allows you to track up to 3 competitor’s scores so you can see what reviews they’re getting and how you stack up across all the review sites
Currently, Ratings Rep tracks Yelp, Google, Foursquare, Facebook, and Trip Advisor. We plan on adding more niche specific review sites in the future.
Not sure how often you query the sites.
We want you to be able to reach out as quickly as possible. That’s why with our Live Notifications, the moment someone posts a review in your review funnel, you are notified.
On your landing page, you are able to add content such as coupons for those who complete a review. Another option would be to have them post to social media before they receive a coupon.
Absolutely! We have Request for Review for that very reason. You send them an email asking them to review their experience. When they click the email, their info will auto-populate on the review page so they don’t have to re-enter it.
Definitely! Our Search Analysis Feature looks at your industry and uses Google Search data to determine what review site people are going to most often for info on you!
Ratings Rep has a forum that you can check out with lots of great questions, answers, and discussion among our users. If you are having a technical issue, please feel free to email us at: support@ratingsrep.com